5 Best Corporate Travel Management Companies in South Africa

If you’re responsible for managing your company’s travel planning, you know how overwhelming it can be without additional help to streamline travel industry-related processes. That’s where a travel management company (TMC) can help. From booking to expense management, and collection – TMCs provide online booking solutions and live support for business travel at one convenient location.

Below, we’ll explore the best corporate travel management companies in South Africa, and review the benefits of using a travel management company, helping you get more bang for your business travel buck.

What are the benefits of using a travel management company?

There are many advantages to working with travel management services. For starters, they streamline end-to-end solutions, delivering cost savings at every step of the booking process.

Often, a business travel agency offers in-house travel consultants and travel experts, bringing their own global networks and years of travel experience to the table. TMCs are well versed Negotiating the best travel rates. As a result, they offer your business affordable savings on travel and accommodation costs.

TMCs are also experienced Handling emergency client situations. An efficient travel program is up-to-date with the latest news about your destination, keeping traveler safety in mind.

Often, TMCs are well equipped Easy-to-use self-booking engine, giving your employees the freedom to book their own travel arrangements. Many travel management companies also allow this Customizable Built-in travel policy. Bottom line, it helps improve your company’s travel policy compliance.

Features to look for while choosing a travel management company

When choosing a travel management company, look out for the following features. These may vary depending on your business travel needs.

VAT return

Unclaimed VAT costs make up the bulk of lost profits for companies. Control your travel expenses by choosing a TMC that provides your company with the highest VAT recovery.

Carbon Offsetting

A travel management company that offsets your travel carbon footprint and monitors your CO2 emissions, equals sustainable travel for future generations.

Reporting capabilities

TMCs that offer reporting capabilities allow you to track and report on employee travel trends, such as modes of transportation and cancellations. They also compile reports on your travel data, identifying areas of cost savings for your company.

Centralized shipment

A travel management company with centralized invoicing improves financial tracking of your company’s travel expenses. Offering your employees a location to submit their invoices leads to a more streamlined process when processing and reporting travel expenses.

Big travel list

Your chosen TMC should have exclusive travel rates and a comprehensive list of accommodation and transport.

Flexible travel options

Although travel can be a stressful process, you should not cancel and refund your business trip. A travel management company that offers flexible travel options, gives you the peace of mind that your budgeted travel expenses are not wasted.

duty of care

Despite your best efforts to ensure the safety of your employees before they leave, unexpected risks can arise at any time. A TMC provides adequate responsibility for care solutions, helps you track staff and provides quick assistance in the event of a safety or security threat.

Customer service

Whether you need to get your employees out of their destination quickly for urgent purposes or make an emergency trip change, a travel management company with 24/7 customer service supports every detail of your employees’ business trips.

Integration with third-party software

Your existing integration with third-party software plays an important role in running your company. Your chosen TMC will offer seamless integration with your existing 3rd party software.

5 Best Corporate Travel Management Companies in South Africa

1. TravelPerk

Offering a seamless travel management experience, TravelPerk’s all-in-one platform lets you book, manage and report on your business travel in one place.

Travel managers have access to the world’s largest inventory of flights, accommodations, car rentals and trains. With such a diverse range of flexible options, TravelPerk also provides responsibility of care solutions at every stage of your employee’s journey. From employee tracking to post-trip reporting, the platform enables you to make informed decisions about business travel while keeping employees safe.

Other primary features include:

TravelPerk makes it easy to integrate your existing travel policies and authorization workflows into the system. Featuring automatic travel limits and approvals, TravelPerk lets you define and set-up your route business in less than two minutes.

See how TravelPerk makes business travel stress-free

2. Travel Manor

A boutique corporate travel management company, Travel Manor assigns companies a dedicated Senior Account Manager to assist with your travel needs. In addition to offering traditional business travel services, the company also extends to individual employees participating in leisure travel.

Travel Manor also offers online capabilities using booking tools such as Sure Travel Connect and Amadeus Corporate Tool (ACT).

Other features include:

  • Itinerary Management
  • Travel management reporting and analysis
  • Reporting and expense management
  • Negotiating travel rates

Travel Manor offers ample features to its clients for both business and leisure travel. However, it offers minimal in terms of online booking capabilities, meaning your employees miss out on the benefits of an all-in-one platform. Also, booking and service fees are not clearly stated, nor do they list pandemic-related travel information on their website.

Offering the best tools for corporate travel, TravelPerk’s all-in-one platform is the ideal choice for end-to-end travel support. Featuring a host of online capabilities, its simple, yet intuitive features make booking business travel and expense reporting a breeze.

Looking to crunch the numbers? TravelPerk’s transparent pricing structure provides a clear and detailed view of what is and isn’t included with each tier.

3. Thompson’s Journey

Promoted as your one-stop shop travel agent, Thompsons Travel provides its clients with an experienced and dedicated team of travel professionals, including key account managers. Thompson Travel’s dedicated visa consultants also assist your employees when preparing documentation to meet international travel requirements.

Thompsons Travel also specializes in Bleacher Travel, allowing your employees to take a few days off on their business trips. Additional benefits include report tracking on total travel expenses and cost breakdowns per region, cost and flight route.

Other features include:

  • Personalized corporate travel technology
  • Flexible 24/7 customer support, including after-hours emergencies
  • Security services for travellers, such as organizing repatriation flights
  • Embedding options for travel policies and authorization processes

While Thompson Travel offers clients easy point-to-point travel booking, it lacks flexibility with cancellation dates. Their terms indicate that the earlier such a request is made, the more likely it is to facilitate such a request.

For many business travelers, cancellations are often unplanned and unexpected. Providing such notice to your travel management company can be difficult. With TravelPerk, you and your employees have the ability to cancel business travel arrangements up to two hours before departure, 80% Guaranteed Refund.

4. XL Turners Tour

Providing corporate travel solutions to clients in South Africa and across Africa, XL Turners Travel is diverse in their offerings. They don’t just offer business travel incentives to their clients – they also offer offshore travel and cruise and charter services.

Their main features include:

  • Flexible payment options
  • Profile management for travelers
  • Quality Management Report
  • Gerg’s

Despite the wide array of travel solutions, XL Turners Travel encourages its clients to pay with a lodge travel credit card. While Loyalty cards offer a simplified payment method, they can cause privacy and security issues for your company’s data.

With TravelPerk, payment plans are varied, giving you the flexibility and freedom to choose the payment method that best suits your needs. Our full feature list clearly outlines the inclusions and exclusions for each plan, as well as details on recommended add-ons such as Duty of Care and Group Bookings.

5. Corporate travelers

Corporate Traveler prides itself on making business travel easy by offering a blended ‘human service’ approach. Travel Group also features an online booking tool for booking, policy checks, reporting and expense management in addition to their Citi mobile app.

Some of their key features include:

  • Negotiable corporate rates
  • Traveler tracking solution
  • guard service
  • Travel policy enforcement

Unfortunately, Corporate Traveler does not allow users of their booking system or app to create traveler profiles like TravelPerk does. Their solutions also don’t offer seamless third-party integration with other frequently used apps and services.

TravelPerk offers a wide range of integrations including expense management, duty of care, and security solutions. Explore our marketplace and customize your integration to suit your travel needs today.

See how our platform can take your business travel management solution to the next level- Schedule a live, personalized TravelPerk demo today!

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